T&M Policies

• First Order must be prepaid.
• Letter of Credit may be required from international customers.
• Credit Account may be established after receipt and analysis of credit references. Please call for details.
• Standard Credit Terms are 30 days from invoice date.
• Prices are ex-works T&M, Harrisburg, PA, or ex-works manufacturing location when shipped directly from the plant. We currently ship products from the US, Europe, Mexico, and China.
• We accept payment by Credit Card, check, and ACH. For Credit Card payments, a 3% flat fee will be added to the price.
• International payments are to be made by wire transfer. Customers are responsible for paying all international Bank wire fees on their end.

US Customers
Goods are normally shipped using US Priority Mail.
We also ship using customer UPS or FED EX accounts.

International Customers
The Customer may indicate a Freight Forwarder of its preference to be used for a shipment. In this case, we will work with the chosen company to coordinate all aspects of the international shipping process. Alternatively, T&M may indicate a freight forwarding company with a proven record of good services with whom we already work. It is a customer’s choice. In either case, we will coordinate the shipping and keep the customer advised.

T&M Electronics Inc. (Seller) warrants products of its distribution to be free of defects in workmanship or materials for a period of one year from the date of invoice. Any parts proving defective will be replaced, but does not assume any liability for consequential damage, delays, or claims for labor or expense incurred, including but not limited to loss of profit, loss of use, loss of data, promotional or manufacturing expenses, overhead expenses, personal injury, injury to reputation or loss of customers. Most items sold by T&M Electronics Inc. are covered by the manufacturers’ warranties. T&M Electronics Inc. expressly limits its liabilities to the applicable manufacturer’s warranty. Liability in all circumstances is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.

The above warranty and the above obligation to repair or replace are complete and exclusive. Suppose it is necessary to return any products under this warranty. In that case, the Buyer agrees not to make any deduction on account thereof from remittances or current accounts while claims are in progress of disposition. Any expense incurred without Seller’s consent for repairs or replacement will not be allowed.

Authorization must be granted prior to the return of any material. Upon notification of suspected defects, T&M Electronics Inc. may, at their discretion, require samples for evaluation before a return is authorized. A Return of Material Authorization (RMA) number is required to be applied to the returned shipment to allow acceptance at our plant. The returned items must be in the original packing in original condition. The exclusive remedy for any product we determine to be defective in workmanship or materials will be repair, replacement, or refund of the purchase price. International customers, please contact us for specific instructions.

Orders for parts and materials that are specific to a customer’s specification are non-cancellable unless notice of cancellation is given within 48 hours of the Order. This is especially valid for all the Electrica product lines of start relays and overload protectors.